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Technical Support: 816-252-5780 10 AM to 6 PM After hours and weekends support is provided by CTC at 866-278-6380 Identify yourself as a KC NAP customer and ask for immediate tier 2 escalation. Written support requests: support @ kcnap.net with a copy to support @ ctcco.com Many NAP customers secure space, cooling and power through the Bryant Building. To contact the Bryant Building NOC directly for technical requests, access, or emergencies, please call 877-NOC-1102 (877-662-1102) or e-mail NOC @ 1102Grand.com. Do not use this contact for peering or connectivity, those aspects are handled by the KC NAP directly. |
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